Terms and Conditions

Postage UK

Orders will be dispatched via Royal Mail and are processed within 24-72 hours however you should allow 7-10 working days for deliveries to arrive. A flat rate shipping cost of £3.95 is on all UK orders under £50.00 apply.

If you wish to request a guaranteed delivery date then please contact us for a price.

Our timed delivery services cover most of the UK mainland but will not be guaranteed to Northern Ireland, Scottish Highlands and Islands and other parts of the UK. Normally it will take a further 24 hours for deliveries in these areas.

Please contact us if you require further information.

Postage outside of UK

Royal Mail International Signed to Europe is £14.95 for up to 2kg & World Zones 1 & 2 Royal Mail International Signed For is £24.95 for up to 2kg. If your order for Europe or the rest of the world is over 2kg we will contact you after the order is placed to advise the extra postage charge.

Outside of the UK orders are sent via Airmail and delivery times vary from country to country. Any customs charges are the responsibly of the customer.

How To Order

Simply select the item that you want and click on the Add to Cart button – please be careful to choose the correct size and colour – this takes you to your shopping cart page where you can either continue shopping or checkout.

You have to select a delivery method to see correct shipping costs – either UK, Europe or World. UK p&p £3.95, Royal Mail International Signed to Europe is £14.95 for up to 2kg & World Zones 1 & 2 Royal Mail International Signed For is £24.95 for up to 2kg. If you order for Europe or the rest of the world is over 2kg we will contact you after the order is placed to advise the extra postage charge. Please make sure you choose the correct shipping location button – we are unable to send overseas if you have only paid for UK shipping!

When you have finished shopping and are ready to checkout click on the Checkout button. For Normal Checkout, You will need to fill in your Name and address details and click on a payment method button for Visa & Mastercard.

You will receive a confirmation email when we have received your order.

Free Delivery

We offer FREE delivery on orders over £50 (UK ONLY)

Packaging

Your order will be sent to you in a parcel bag which, if opened carefully, can be reused. We keep to a minimum the amount of packaging and paper work that we send through the post but along with your order you should expect to receive a paper invoice with our return address that you can use when returning items to us.

Returns Policy

We want you to be absolutely delighted with your purchase from Dance & Leisurewear but if for any reason you change your mind, decide you don’t like the colour or want to order more than one style to choose from, be confident that you can easily return any unwanted items. Please be aware that you will be refunded for the returned goods & not the initial postage & packaging on the order.

All we ask is that you return the item in the condition that you receive it, in its original packaging, with tags, unused, clean and free from odour, make up or deodorant within 21 days of purchase to:

Dance & Leisurewear
289 Marine Road Central
Morecambe
Lancashire
LA4 5BY

We will process your return within 28 days from when we receive it but some card companies take up to 10 days to show the credit in your account.

If you would like to exchange your item for a different size, colour etc. Please re order the new item required online as normal.

Exclusions

All sale items, personalised, underwear, tights or made-to-order items are excluded from the returns policy so please check carefully before ordering.

As soon as you place an order for a personalised or made-to-order item you have entered into a contract to purchase that item. Therefore once you have submitted the order you cannot cancel or return the item either before or after dispatch.

We reserve the right to return to you (at your cost) any item returned to us after 21 days or not in compliance with the conditions above.

Post and Packaging costs can only be refunded if the reason for return is because of an error on our part. The cost of P&P will be deducted from refunds on returned goods that attracted a Free P&P offer upon ordering.

For your protection we recommend that you obtain proof of posting or use a recorded delivery service. We cannot be held responsible for any packages that we do not receive.